An issue that users of Apple products such as iPhones or iPads may find themselves facing is a disabled Apple ID or iTunes account. When this happens, you’ll naturally want to enable the disabled account as soon as possible. Skip right to the instructions below if you want to find out how to enable your Apple ID (aka iTunes, iCloud accounts).
Apple ID accounts can become disabled or partially disabled for a variety of reasons. The most common reason is for security concerns. If someone (including yourself) tries unsuccessfully to log in to your Apple ID account multiple times in a row, the account will lock itself out to prevent fraud. When the account is disabled, it is effectively on pause and you will not be able to make purchases or downloads/updates. Fortunately, fixing a disabled Apple ID or iTunes account is relatively painless.
You Will Need:
- Apple ID account info (if you forgot your password that is OK)
- Device with an internet connection
- Once your Apple ID is disabled and locked out, you will need to reset your password. Navigate to http://iforgot.apple.com and enter the requested information to reset your password and/or modify the account.
- When you change your password using iForgot, you will need to update this password on the various Apple devices (Mac, iPad, iPhone, etc) and services (iCloud, MobileMe, iBookstore etc.) that you use.
- On an iPad, iPhone, or iPod Touch go to Settings -> Store and then click on your Apple ID email at the bottom of the screen.
- Select “Sign Out” and then click “Sign In” and log in with your Apple ID and new password.
On a Mac or PC, simply enter your new password when prompted in the various Apple online stores (App Store, iTunes Store, etc.).